Professional Delivery and Pick Up Services
We can deliver and pickup rental equipment at your convenience, saving you time and effort so that you can focus on keeping your job site running smoothly. All of our Associated Scaffolding locations in NC, SC, VA, and TN have a fleet of pickup trucks, small and large flat bed trucks, and tractor trailers to provide the best delivery and pickup solution for our customers in any situation .
Delivery and Pickup Policies
Delivery
- Customer must provide a representative to take all equipment from the tailgate and sign the contract documents.
- The delivery driver’s responsibility ends at the tailgate.
- Drivers are not permitted to enter any building unless otherwise stated in the contract.
Pick-Up
- Scaffolding is picked up at the tailgate only.
- Our drivers do not schedule pick-ups. Please call your local office to schedule pick-ups and receive a pickup reference number.
- 24 hours’ notice is required for all local pick-ups.
- 48 hours’ notice is required for all other pick-ups.
- Equipment must be stacked in an area that is accessible by our pick-up vehicle and separated as it was when delivered.
- Customer must provide a representative to assist with loading and counting the equipment and to sign the equipment return documents.
It Takes Two (and a few more)
Trucks are only half of our delivery and pickup service. The drivers are the face of it. Each of our drivers are professionally trained and has a goal of providing the best customer experience possible.
Our Drivers are experienced and educated on our rental products, allowing them to identify our equipment at the job site.
Safety is the top priority for our drivers, whether they are loading the truck, securing equipment, transporting, or offloading at the job site. Our drivers stay aware of conditions at all times to protect themselves and those around them. Drivers are required to wear full PPE while on the job site.
Trucks are inspected each morning as well as being pre-tripped by our drivers before each trip to ensure they are running efficiently and safely and that the trucks meet or exceed all North Carolina, South Carolina, Virginia, and Tennessee DOT standards.
Delivery & Pickup FAQs
What equipment can be delivered to my job site?
We can deliver a wide range of access and safety equipment directly to your project site, including scaffolding systems, swing stages, shoring equipment, permanent and temporary fall protection systems, debris chutes, temporary fencing, and other specialized access solutions. Whether your project is small-scale or highly complex, we make sure the right equipment shows up where and when you need it.
Do you offer scheduled delivery and pickup services?
Yes. We offer scheduled delivery and pickup services that are coordinated around your project timeline. This helps keep your job site organized, reduces downtime, and ensures equipment arrives and leaves exactly when it’s needed. Our goal is to make logistics as smooth as possible so your crew can stay focused on the work itself.
How far in advance should I schedule delivery?
We recommend scheduling delivery as early as possible to ensure availability and allow for proper coordination, especially during peak construction seasons when demand is higher. Early scheduling also gives us more flexibility to align delivery with your project milestones and site readiness.
Can equipment be delivered directly to active construction sites?
Yes. We regularly deliver equipment directly to active construction sites, including commercial, industrial, infrastructure, and institutional projects. Our team is experienced in working within active job site environments and coordinates closely with site supervisors to ensure safe, efficient drop-offs.
What happens if my project timeline changes?
We understand that construction schedules can shift due to weather, inspections, or project scope changes. When that happens, we do our best to adjust delivery and pickup schedules accordingly. Just let us know as soon as possible, and we’ll work with you to keep everything aligned with your updated timeline.
Do you unload equipment at the job site?
In many cases, yes, but it depends on the equipment type and specific site conditions. Some deliveries may require on-site assistance or specialized unloading equipment. We review these details during the planning stage so there are no surprises on delivery day.
Can you coordinate delivery with installation services?
Absolutely. We frequently coordinate delivery with our erect and dismantle teams to create a smooth, turnkey experience. This ensures equipment arrives ready for immediate installation and helps eliminate delays between delivery and setup.
How is equipment protected during transportation?
All equipment is carefully loaded, secured, and transported using established safety and handling procedures. This helps prevent damage during transit and ensures everything arrives on-site in proper working condition, ready for safe use.
What if equipment is damaged during the rental period?
If equipment is damaged during use, we ask that you notify us as soon as possible so we can assess the situation and determine the appropriate next steps. Prompt reporting allows us to inspect the equipment, address any safety concerns, and minimize disruption to your project.
Do you provide pickup after project completion?
Yes. Once your project is complete, we can schedule a prompt pickup of all rented equipment. We coordinate directly with your team to ensure a smooth and efficient removal process that keeps your site clear and ready for the next phase of work.
Can deliveries be made to multiple job sites?
Yes, in many cases we can coordinate deliveries across multiple job sites. This is especially helpful for contractors managing several active projects at once. We’ll work with you to organize logistics in a way that keeps each location supplied and on schedule.
What information is needed to schedule a delivery?
To schedule a delivery, we typically need your project location, the type and quantity of equipment required, your preferred delivery date, site access details, and a primary on-site contact. With this information, we can coordinate logistics efficiently and ensure everything arrives exactly as needed.
Schedule a Pickup
Please contact us to schedule a pickup.
You will receive a phone call with a pickup confirmation number within 24 hours during standard business hours. We will then coordinate the estimated time for pickup and review any special instructions at that time.
A minimum of 24 hours notice is required for all local pick-ups (48 hour notice for non-local).
Call: 1-800-768-2655